Fender’s Supply Chain Management Essay

The worlds manufacturing leader annexe Guitar Company which was open up in 1946, the full name of buff tuneful Instruments Corporation. In the past 60 years, original has become one of the h either toldmarks of the unite States. The contribution of Fender sounds modern music development has already been spread in globular and still continuing. Through the first to introduce the commercialization solid electric guitar, produced the first electric bass and numerous guileless speaker. The style of Fender musical cocks embarrasss jazz, pop, rock, country music and so on. Everyone from beginners to enthusiasts and even the world-re todayned performers all give the gate find the suitable musical instruments for them. Fender intends to position itself in the keep company not only a revered music industry name, but also a cultural icon (HREF 1). Fender Squier series of guitar, bass, speakers and otherwise increases combined with its full line of Fender acoustic guitar consider ing the price for focusing on musicians endurance offers a wide range of options.Long-term development by the inspired, Fender created a complete product line of maestro-grade guitar and bass speakers. Fender has a series of pro audio, including complete portable sound systems, professional-grade audio equipment. Fender also provides a wealth of accessories, including strings, standard replacement parts, Fender logo strap, as well as casual wear. Fender set the assembly prove in Arizona Scottsdale California Cornona Tennessee, Nashville Mexico Ensenada London Germany Dusseldorf Paris, France and Gothenburg, Sweden. In North America distribution centre, Fender is the only distributor of electric instruments in the United States and Canada. They provided music equipment products from the main series to accessories. Fenders w behouse directly commits to more than 1500 musical instrument dealers who located in the United States and Canada.2Fenders put up scope managementFrom 1946 till now, 60 years experience in business management, fender has a very sophisticated tack fibril management in its product parts procurement and sales activities. Although the structure of their cater chains gradually updated and changed by the age development. However, from the international status of today of Fender in the guitar industry around of the world, which has already proven the success of append chain management in Fender and also clearly discover that the importance of doing supply chain management in their businessactivities. I plan to analyze the typical aspects case by case of Fender in their supply chain management. It includes the international market supply chain strategy, supplier selection, customer strategies, raw material supply chain management, supply chain partners.2.1 Fenders global supply chainFender positioned their products for the highest note, high- shade, medium quality. The highest quality products manufacturing at corona factory in California . Ensenada factory in Baja California, Mexico is responsible for the output of medium to high-end guitar. Fender also positive their market to Asia. They contracted with the Asian guitar manufacturers to manufacture fender guitar. And also produce the cheap Squier guitar to meet the needs of different consumers.Fender Guitar previously only popular in the United States, but since 1990, Fender guitar expanded the market into Japan and has achieved outstanding results. Fender was in its Ensenada, Mexico plant started to produce the guitar for the Japanese market, although only a small number of turnout, but is a signal to enter the international market. Squier brand by Fender is a marketing tool to win the business. It also made the introduction of the foundation for Sratocasterr series in international market. Gradually, Stratocaster exhaust become increasing popular in Japan, China, South Korea and Indonesia. Fenders supply chain management made successful in Asian.2.2 Fenders typical suppliersIn recent years, Fender Musical Instruments Corporation purchased a number of instrument from his supplier, these suppliers including the Guild Guitar Company, the Sunn Amplifier Company, and other brands such as SWR Sound Corporation (HREF 1). 2003 early, Fender made some adjustment for its family of products Gretsch and started the production and distribution of new Gretsch guitars.2.3 Fenders new supply chain strategyFender plans to promote their products can be more clearly conveyed. They announced in Feb. 2007 will be to produce a product glide by with illustrations of replace the traditional front-line journal of the year. This change in set to give publicity by its supply chain follow considerations, The traditional comprise of printing, as well as the most trend copyright convenient substitute for cyberspace magazine, which cansolve the printing, distribution, copyright issue of cost and time. The guide contains a set of new Fender product introduction and picture. The new Fender Frontline In-Home will be conveyed to customers the latest products of Fender, and the provision of mail to customers if they need and have registered in the Fender website. This shows that the Fender was constantly improving its customer service systems to optimize their supply chain management.2.4 Fenders Australia supply chainFender in Australia has a complete supply chain system, but it still has a few aspects need to improve. Fender established more than 92 local authorized dealers in the Australia, 26 in NSW (HREF 2). Fender distributes Recommended Retail Price (RRP) information to all of its authorized Fender bargainers in Australia, but the retailers is no obligation to follow recommended price, so retailers can manage the price flexibility in different regions.Fender in Australia also provides the service of identification of guitars of customer own. Through the phone and internet application, customer can bring their guitar to retailer shop. In the sell model, Fender Australia does not sell directly to consumers. Customers need to find an authorized Fender Dealer to buy the product. It required Fender need to establish more enough dealers to satisfy the customers from different regions. I must give up some authorisation customer in small regions when Fender want to cut cost for retail establish.In addition, Fender provides the service to customer to help them value their advantages of guitar choice. They argon dealing with an established local business and provides warranty for local customer, and also customer can receive excellent advice from a professional from Fender.2.6 Fenders American supply chainFenders commitment to achieve customer satisfaction, all the production lines in the United States must first be assigned to the Fenders California warehouse. Products must pass stringent inspection and quality control process to allow the shipment. Fender staff inspect all equipment to interpret that the voices of debug ging, interoperability, as well as the unloading of containers from retailers.Fender use Barcode system to inventory all products. The savings from bar code system will be in the form of the elimination of running the same orders twice due to error (Joansson, 2008). Barcode system can efficiently locate and retrieve any abandoned product in seconds by computer operating. Bar code also provides an important follow-up of the electronics and data, including price information, model and serial number, transportation and receiving dates. It helpful convinced(p) service to dealers.Before shipment, the products need to be inspected stringently again. Fender distribution center provide their dealers a variety of shipping way. The high quality ship and quickly delivery time by only 3-4 working days from warehouse to United States and Canadian dealers.For Fenders supply chain management, the quality of product would be put in the heading mission. Fender insists that they can provide the hig h quality and also valued their network of customers and dealers in order to efficiency distribution systems in the musical instrument industry (HREF 1)3. The value-add from Fenders supply chain partners3.1 Outsouring and supply chain integrationThird-party logistics is no stranger to Europe, as a business outsourcing industry has been in Europe several hundred years of history. Many well- spangn companies such as Schenker. They began to use such as the provision of transport, warehousing and other services.However, due to pickyization aware of the importance of paying attention to outsourcing and as the rise of an industry was beginning from 80s, 90s during the 20th atomic number 6 in United States (Weng, 2006). According to statistics, in 1992 the United States third-party logistics market turnover of 35 billion U.S. dollars, accounting for the logistics market, the total turnover of 2% -3% in 1996 has reached 50 billion U.S. dollars, an increase of the total logistics market to 5% 6%, and third-party logistics in the United States in 1997 and 1998, the business growth of 40% and 15% respectively. Third-party logistics began to extend to all parts of the world from the United States, todays third-party logistics business world as a whole accounted for about one-third and also a 15% annual growth rate.(Li, Yu & Xu, 2006).Third-party logistics companies in the supply chain is a link, it will throughout the supply chain of other companies as its clients and customers. While in domain the demand for customer-oriented environment is bound to drive with the strengthen communication between the logistics enterprise and the each member of the supply chain in order to know each other more than before(Li, Yu & Xu, 2006). To become effective organizers and managers of the supply chain, we must first understand the specific circumstances of the members, along with third-party logistics own familiarity with the logistics are out-of-the-way(prenominal) higher than th at of other members, so third-party logistics enterprise supply chain integration is of course an expert. It is for this reason that more enterprises are now seeking cooperation with third-party logistics companies to supply chain integration. For example, Fender collaborated with Global logistics company-UPS to integrate their supply chain and improve the performance.UPS distribution center in United Kingdom helps Fender to complete its process of melt lines and centralized so that the Fender Company in recent years to achieve sales in Europe doubled in the Scheme. UPS management from factories from all over the world on sea and land purchase by a third party logistics companies to manage their inventory EDCs. EDCs inspection by the quality of the employees to view the inventory, distribution and retailers to meet orders, manage the delivery of multi-carrier. Fender can shorten the delivery time and better monitoring of the quality and delivery of orders. more(prenominal) importa ntly, before UPS ship the guitar to the retails. They will complete each of the guitar tuning to ensure that you can play guitar when retailers remove products from t he box.3.2Fender also value their partnerFender and BestBuy established a collaboration relationship in 2008. in July 28,2008, BestBuy announced they will open up 2500 square feet of Music centers in its 85 stores for sale include Fender, Gibso and other well-know brands, including more than 1000 kinds of ordinary accessories, music high guitar, bass, DJ equipment, musical instruments of professional products and provide enthusiasts gathering irrigation discs, musical training services(Rudnick,2008).Facesto about 80 billion a year U.S. musical instrument market, as was the same as BestBuy Mobile implementation, BestBuy and Wal-Mart can share the music game market from now on. However, it has a highly requirement for supply chain management of suppliers. Accordingly, Fender reduced the delivery time for 1 week through o utsourcing logistics management companys entire system of UPS, and also decreased by almost 10% of distribution costs (HREF 3). It not only meets the fast delivery postulate from BestBuy, but also reduces the total cost ownership of Fender.4. Supply Chain Operation Reference (SCOR) model in FenderThe basic elements of the SCOR model are4.1 Planning in Fender Supply ChainIn the planning phase, fender first plan resources. They are planning the parts of guitar, the definition of the demand for production and purchase. For finical materials, such as the type of wood to a strict screening, different corresponding and various types of woods are produced for different types of guitar series, even take up some wood seasoned for several years, this is a long-term resource planning process.Secondly, Fenders production team is not only has the professional production skills, but also the production of each staff is professional guitar enthusiasts. In this making planning stage. The need for a clear definition of the plan and need to be aware of the guitar development at this stage and clear understand the needs of the consumer. People always say that guitar is a burnish, for the designers, the experience of this culture for the guitar production is very important.Thirdly, delivery work in the sales process is particularly important. Fortunately, Fender made strategy with 3PLs which brought a large advantage in the issue of product shipments for them. Faster, reduce costs and ensure security is the best result in the SCOR model implement in Fender.Finally, in the return planning, it can be defined as the return of commodity and return of profit. Fender has developed its product returning of after-sales service system, including maintenance, replacement and the responsibility for risk protection. Fender makes the return of profit havemore capital to develop new sales markets, the design of new products and increase the welfare of employees.Source from Lee Styger, 2009 4.2 bring out to stock & Make to orderWhatever in selling online or retail sales, Fender is trying to maintain adequate stock to meet the needs of customer. Absolutely, in the fashion model of a reasonable forecast, Push (make to stock) model can help Fender improve sales performance, as well as Fender can fast response capability. However, over storage, high inventory level will lead to cost increased. In addition, many customer want to buy a special appearance and type guitar from Fender.Therefore, Fenders Custom Shop was established to meet those needs. They use Pull (make to order) model when customer release the order to them. convention and produce the specifically product to customer. However, it is also has some limited by Pull model, timeless will be a biggest challenge for Fender production line. Thus, keep the necessary raw material by Push model is necessary. This kind of Hybird model still suit for most manufactory companies, such as McDonalds and vehicle industry.C onclusionsSupply chain is critical for Fender Guitar Company. The manufacturing sector has heavily depends to supply chain management, whatever in its purchase of raw materials, plant location, production planning, warehouse management, transportation, sale of products and customer service. All of these cannot be separated from supply chain management. Obviously, Fender made a good job in its supply chain management. Although there are a few problems still need to optimize by Fender via supply chain development.The recommendation can be included that make risk and cost analysis when Fender want to expand their sale network, because too much retail outlets establishment lead to cost increased. In addition, the accession to join the online shopping business, allowing online orders, online payment, order tracking, such as a series of e-supply chain strategy, so that the fender can be a richer sales model, reduce the cost and time instead of text paper working process, and it also cater the tastes of young people. Absolutely, the new electronic supply chain strategy can also be outsourced tothird-party logistics companies.ReferencesJoansson,J2008,http//bsminfo.com/index.php?option=com_content&task=view&id=625&Itemid=147, accessed 15/05/2009Li, Y, Yu, J & Xu, L 2006, 3PLs in supply chain management, http//www.globrand.com/2006/18441.shtml, accessed 12/05/2009Rudnick, M 2008, Best Buy, Super-Regional See Major Gains in White Good, http//www.allbusiness.com/company-activities-management/sales-selling-sales/9341175-1.html, accessed 14/05/2009Weng, D 2006, 3PLs-The Breakthrough of Supply Chain Innovation, http//www.globrand.com/2006/40390.shtml, accessed 12/05/2009HREF 1 ww.fender.com, accessed 13/05/2009HREF 2 http//www.fender.com.au/prices.php, accessed 13/05/2009HREF 3 http//www.globrand.com/2009/226020.shtml